Submit a Work Order

University Housing is privileged to have a full time maintenance staff devoted specifically to University Housing and our residents. Our staff works hard to complete all work orders in a timely fashion throughout the day. If you need immediate emergency assistance outside of normal work hours (9 am to 5 pm), please contact your Resident Mentor. A staff member is available outside of work hours for any emergency problems that may arise.

A new housing work order system has been put in place over the summer. You will need to log in to the system using your USC Aiken email address and password.  Complete the necessary blanks and submit, you will be updated as soon as the work is completed.


Laundry Work Orders

The laundry facilities in each building are monitored by an outside company, Caldwell & Gregory. If you have a problem with one of their machines, please place a work order by following the link here:  You can also scan the QR Code on the machine and send it directly to Caldwell & Gregory or by calling 800-927-9274.