Submit a Work Order

University Housing is privileged to have a full time maintenance staff devoted specifically to University Housing and our residents. Our staff works hard to complete all work orders in a timely fashion throughout the day.

If you need immediate emergency assistance outside of normal work hours (9 am to 5 pm), please contact your Resident Mentor. A staff member is available outside of work hours for any emergency problems that may arise.

To use our Housing work order system, you will need to log in to the system using your USC Aiken email address and password.  Fill out the work order form with your building name, room #, and issue, and you will be updated as soon as the work is completed.  


Laundry Work Orders

The laundry facilities in our residential communities are monitored by Caldwell & Gregory.  If you have a problem with one of their machines, please place a work order by going to  Or you can scan the QR Code on the machine and send it directly to Caldwell & Gregory, or you can call them at 1-800-927-9274.